865-397-3163 info@jcnh.org
Frequently Asked Questions

Our community is important to us and expands outside of our facility into the homes of the families and loved ones of the elders of Jefferson Park at Dandridge. The health and well-being of you and your loved ones are very important to us. To better suit your needs, we have compiled a list of answers to frequently asked questions about our facility.

What's the best way to contact my loved one during their time in your community?

Residents are welcome to have cellphones during their stay at Jefferson Park.  We also have landline options available, or you are welcome to call the front office.

Am I allowed to come get my loved one for family events, holidays, or other happenings?
Short answer – Yes. However, depending on your loved one’s care regimen there may be additional procedures or regulations. Our staff will communicate these with you.
Are there visiting hours?
Recommended visiting hours are 8AM -8PM; however, our facility is open 24 hours, but we encourage visitors to be considerate of other residents if visiting during later hours.
What kind of food do you serve?
Menus are rotated on a five-week cycle. Resident favorites include a variety of meats, cornbread, potatoes, pinto beans, green beans, salads, and breakfast foods.
What activities do you have? How do you keep residents engaged?
 Our Activities Department schedules a variety of daily activities for our elders. Some include arts and crafts, music programs, cooking and exercise classes, birthday parties, themed events, pet therapy, and religious services. There are also several special events and field trips to various destinations throughout the year.
Can residents easily spend time outdoors?
A favorite feature of many of our residents is the front porch area of our legacy building. It is covered and has several rocking chairs and table areas for residents to relax and enjoy some fresh air.
What's your policy on camera use in the facility?

Jefferson Park at Dandridge does not permit the use of cameras or camera type devices, including but not limited to “granny cams,” in resident rooms anywhere in the facility. This is due to privacy concerns as well as the potential lack of control of camera feed, the potential for cameras to be hacked into it and the potential violation of privacy due to images being used in an unauthorized way. This policy is also to ensure compliance with CMS regulations which are stated below:

“Photographs or recordings of a resident and/or his or her private space without the resident’s, or designated representative’s written consent, is a violation of the resident’s right to privacy and confidentiality. Examples include, but are not limited to, staff taking unauthorized photographs of a resident’s room or furnishings (which may or may not include the resident), or a resident eating in the dining room, or a resident participating in an activity in the common area. Taking unauthorized photographs or recordings of residents in any state of dress or undress using any type of equipment (for example, cameras, smart phones, and other electronic devices) and/or keeping or distributing them through multimedia messages or on social media networks is a violation of a resident’s right to privacy and confidentiality.” (CMS Requirements of Participation 2021)