865-397-3163 info@jcnh.org

Updates, Information,+ Statements


Due to the novel coronavirus (COVID-19), our facility is taking extra precautionary measures and may have temporary policies and procedures in place. We are closely following the situation and must respond as the Centers for Disease Control (CDC), Tennessee Department of Health (TDH) and Centers for Medicare & Medicaid Services (CMS) outline and allow.

Please, keep in mind this is an ever-evolving situation, and we are working hard to keep you up-to-date with what our facility is doing in light of it all.

Thank you for your patience and understanding. For those of you with loved ones and friends residing in our community, we are forever thankful to you for trusting us to care for your loved ones.

Current Updates and Information


Thursday, March 11: Guidance for Visitors at Jefferson Park per CMS

CMS guidance states limitations on visits should be put in place for:
  • Unvaccinated residents, if the COVID-19 county positivity rate is greater than 10% and less than 70% of residents in the facility are fully vaccinated;
  • Residents with confirmed COVID-19 infection, whether vaccinated or unvaccinated, until they have met the criteria to discontinue transmission-based precautions; or
  • Residents in quarantine, whether vaccinated or unvaccinated, until they have met criteria for release from quarantine. (new admissions and hospital readmissions for a 14-day period)
Whenever the above three criteria are not met, we will be allowing visits with the following guidelines:
  • Overall visitation hours are 7:00 a.m. to 8:00 p.m.
  • Visits must adhere to the core principles of infection control for Covid-19 including wearing a face mask, maintaining social distancing, etc.
  • Screening will include filling out a questionnaire.
  • Please visit only your loved one and not other residents or staff.
  • If you plan to visit your loved one with a group of 4 or more we would ask that you schedule this in advance so that an appropriate space can be provided that allows social distancing for everyone.
See related articles from CMS and other agencies.

Friday, February 26, 2021: New Visitation Policy Effective Monday, March 1, 2021

Effective Monday, March 1, 2021, our visitation process will be as follows:

Each resident will be allowed one (1) in-person visit scheduled once per week. Visits may be up to 1 hour in duration. Visitors under the age of 18 are not permitted.

All visitors will be screened and receive a COVID-19 rapid test upon arrival to the facility unless one of the following exemptions are met:

  1. Those who have tested positive for COVID-19 within the past 90 days and can provide proof of positive test results showing the date;
  2. Those who are 14 days past completion of COVID-19 vaccination and can provide proof of vaccination.

Hospital admissions and re-admissions require 14 days in transmission-based precautions and cannot be offered in-person visitation at this time, per CMS requirements.

Visits will take place in a designated area within the facility. Visitors are encouraged to perform frequent hand hygiene, limit interaction with others and surfaces touched, and maintain social distancing of at least 6 feet.

If at any time, the facility has a resident or staff member with a positive COVID-19 test, visits will be suspended until 14 days pass with no new cases, per CMS requirements.


Thursday, September 17, 2020: A Message from Our Administrator

Today, Administrator Roger Mynatt shared this information with families of residents in our facility. Here’s the full message:

“Good afternoon.  This is Administrator Roger Mynatt from Jefferson Park at Dandridge.  I wanted to reach out to you this afternoon to touch bases on a couple of items.

First, our number of COVID-19 cases remains at zero.  We have not had any new cases since mid-July.  As we all know, this could change at a moment’s notice.  We are working diligently to keep your loved ones safe.

Regarding visits, they are still not permitted under Governor Bill Lee’s executive order, as well as per CMS [Center for Medicare and Medicaid Services] and Tennessee Department of Health guidelines.  Understandably, we are receiving many calls about this and as difficult as the situation is, there has been no change regarding visitation.  If we are told anything differently by the guiding authorities, we will let you know. 

In the meantime, we will continue to offer virtual visits.  If you would like to schedule one of these, feel free to call the nursing home during business hours and ask for Penny or April in Activities.

Regarding the bringing of food from the outside, this has been approved at this time but subject to change if we get new cases of COVID.  If you wish to bring food to the facility for your loved one, please bring only an amount that can be consumed in one day and in a disposable container.

Thank you for your time and continued support and we wish for all of you to stay healthy and well.”


Contact Information

Please feel free to reach out to us with any questions you may have during this time.

Phone: 865-397-3163

Email: info@jcnh.org