865-397-3163 info@jcnh.org

Updates, Information,+ Statements

COVID-19

Due to the novel coronavirus (COVID-19), our facility is taking extra precautionary measures and may have temporary policies and procedures in place. We are closely following the situation and must respond as the Centers for Disease Control (CDC), Tennessee Department of Health (TDH) and Centers for Medicare & Medicaid Services (CMS) outline and allow.

Please, keep in mind this is an ever-evolving situation, and we are working hard to keep you up-to-date with what our facility is doing in light of it all.

Thank you for your patience and understanding. For those of you with loved ones and friends residing in our community, we are forever thankful to you for trusting us to care for you loved ones.

Current Updates and Information

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Update Wednesday, April 29, 2020

Yesterday Governor Lee signed Executive Order 30, effective April 29, 2020 through May 29, 2020, stating that nursing homes and similar facilities should remain closed to visitors. The order encourages loved ones to instead use available electronic or virtual communication to keep in touch with those in nursing facilities.

We are following this order and will continue to restrict visitation to our facility while also continuing to adhere to all other precautions and recommendations of the CDC, CMS, and Department of Health. We appreciate your understanding and support during this time as we do everything we can to keep your loved ones safe and healthy.

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Update Friday, April 24, 2020

Our facility is continuing to follow precautions as established by the Centers for Disease Control (CDC), Centers for Medicare & Medicaid Services (CMS) and the Tennessee Department of Health.

Some of these precautions for employees include health screenings when they arrive for work and wearing of masks or face coverings.

For our residents, we are continuing to social distance and avoid congregate dining.  As we do this, we are working diligently to address their emotional well-being and providing activities tailored to their individual needs.

Thus far, we are able to report that we have had no cases of COVID-19 for residents or staff.  If this changes, we will keep you updated.

Even though the State of Tennessee will be opening up certain businesses and relaxing stay at home orders in the near future, we will not be opening up for visitation at that time. This will take place only when we are instructed to do so by CDC, CMS and the Tennessee Department of Health.

Thank you for your continued support during this crisis and know that your loved one’s well-being is always our top priority.

We frequently post updated photos and information on our Facebook page, as well as here. Please, keep checking back.

Best to each of you and stay well and safe!

Contact Information

Please feel free to reach out to us with any questions you may have during this time.

Phone: 865-397-3163

Email: info@jcnh.org

Other and Past Information

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COVID-19 Statement Thursday, March 12, 2020

Based upon recommendations we have received from the Centers for Disease Control (CDC), Tennessee Department of Health (TDH), and the Centers for Medicare and Medicaid Services (CMS) and for the safety and protection of our residents, we are asking that there be no visitors at this time.

The facility will contact families directly in cases that would warrant a family member’s presence.  The facility has canceled large group activities at this time as well as visits from outside vendors and consultants. We are uncertain how long these precautions will last and apologize for any inconvenience this may cause.  As soon as we are advised that it is safe to lift these restrictions, we will do so.

If at any time you have any questions or concerns regarding your loved one, feel free to contact us.  We will make every effort to respond to your inquiries in a timely manner.  If you would like additional information regarding the coronavirus, please visit the websites listed below:

www.tn.gov/health/cedep/ncov.html

www.cdc.gov/coronavirus/2019-ncov/