865-397-3163 info@jcnh.org

Updates, Information,+ Statements


Due to the novel coronavirus (COVID-19), our facility is taking extra precautionary measures and may have temporary policies and procedures in place. We are closely following the situation and must respond as the Centers for Disease Control (CDC), Tennessee Department of Health (TDH) and Centers for Medicare & Medicaid Services (CMS) outline and allow.

Please, keep in mind this is an ever-evolving situation, and we are working hard to keep you up-to-date with what our facility is doing in light of it all.

Thank you for your patience and understanding. For those of you with loved ones and friends residing in our community, we are forever thankful to you for trusting us to care for your loved ones.

Current Updates and Information


Monday, September 21, 2020: Upcoming Changes to Visits to the Facility

Today, Administrator Roger Mynatt shared some information with families of residents in our facility regarding upcoming changes to visitations. Here’s the full message:

“Good morning.  This is Jefferson Park at Dandridge Administrator Roger Mynatt.  I wanted to share with you some upcoming changes regarding visits to the facility.

Beginning tomorrow, we will start doing outside booth visits once again.  To schedule a visit with your loved one, please call back to the facility and ask to speak with Penny in Activities.  If your loved one resides in the Green Houses, call the facility and ask to speak with Denise Denton.

As of today, our COVID status remains the same at zero cases.  It we get any new cases, visits will have to be postponed for a period of time.

For a complete listing of our COVID visitation rules, please see our website at www.jcnh.org and click on the tab for COVID information.

Best to all of you today and we hope that you stay well.”

Guidance Regarding Visitation

  • Outdoor Booth Visits only
  • All visitors must wear masks at all times
  • Only 2 visitors at a time and must socially distance
  • Visits to be scheduled by Penny at the Legacy building and Denise at the Green Houses
  • Visits to be brief with consideration that all families will scheduling appointments
  • Visitors should arrive 5 min prior to scheduled time and wait in their car. Someone will go to the car, take temp and complete a health assessment questionnaire
  • No visits for Transitional Unit
  • Bring a mobile device if possible, to enhance communication
  • If any new COVID cases occur, visits will have to be placed on hold
  • If you are sick or have been sick recently, please refrain from scheduling a visit until you are well
  • hand sanitizer will be located at the entrance of the front portico
  • Booths will be sanitized between visits

Thursday, September 17, 2020: A Message from Our Administrator

Today, Administrator Roger Mynatt shared this information with families of residents in our facility. Here’s the full message:

“Good afternoon.  This is Administrator Roger Mynatt from Jefferson Park at Dandridge.  I wanted to reach out to you this afternoon to touch bases on a couple of items.

First, our number of COVID-19 cases remains at zero.  We have not had any new cases since mid-July.  As we all know, this could change at a moment’s notice.  We are working diligently to keep your loved ones safe.

Regarding visits, they are still not permitted under Governor Bill Lee’s executive order, as well as per CMS [Center for Medicare and Medicaid Services] and Tennessee Department of Health guidelines.  Understandably, we are receiving many calls about this and as difficult as the situation is, there has been no change regarding visitation.  If we are told anything differently by the guiding authorities, we will let you know. 

In the meantime, we will continue to offer virtual visits.  If you would like to schedule one of these, feel free to call the nursing home during business hours and ask for Penny or April in Activities.

Regarding the bringing of food from the outside, this has been approved at this time but subject to change if we get new cases of COVID.  If you wish to bring food to the facility for your loved one, please bring only an amount that can be consumed in one day and in a disposable container.

Thank you for your time and continued support and we wish for all of you to stay healthy and well.”


Contact Information

Please feel free to reach out to us with any questions you may have during this time.

Phone: 865-397-3163

Email: info@jcnh.org